Feedback from our residents and their families
The following testimonials are from verified residents and families whose lives have been touched by The Courtyards at Pasadena. Their heartfelt words are a reflection of our commitment to providing residents with a warm and nurturing environment that fosters respect, trust, reassurance and healing.
If you or a family member have been, or are currently, a resident at The Courtyards at Pasadena and would like to share an experience you have had with us, please send us your own testimonial.
"My loved one has been satisfied with everything. It is quieter than other facilities she has been to before. The therapists in the rehab area are respectful and work within her limits. Communication needs a little work but they are very helpful and eager to please. So far it has been fine. The nurse is thorough and communication is good."
"It's okay. Yesterday and the day before she said she's in a lot of pain after her sessions, but the rehab therapy is really good. She doesn't like the food. Sometimes I bring her food from home or buy her a taco. There's not a lot of variety and my mom is so picky. Their communication is good."
"Everything is run smoothly here. We came back here because the therapy is good. The physical therapist and occupational therapist are very attentive to what my wife needs are and to make it better for her. I am always asking and I do not wait for them to tell me. They answer my questions."
"She seems to like it. They've been pretty good so far. They are great. She can't do a lot of things on her own. She says they're prompt on helping. It's very clean. I've looked over her menu and she said the food has been very good. They're doing really good at assisting her eating. They were going to lower one of her medications and they called me right away to ask if that was okay. "
"My mom talks about their nursing care all the time. She's a former nurse and says the nurses at Courtyards are better than what she had in the hospital. It's immaculate. The dining room looks like the dining hall out of a hotel. They called me to let me know the day before they took her to a doctor's appointment."
"We had such an excellent experience at Courtyards! They had very good communication throughout her stay."
"They have been very kind and they keep my loved one clean."